Terms and Conditions

Welcome to the Cosmopilots Terms and Conditions.

Cosmopilots is a company incorporated in Hong Kong. These terms govern your use of this website, including submitting enquiries via the contact form and using the booking platform to request consultant sessions. They do not replace the specific terms of any service agreement, proposal, or statement of work, which will prevail in case of inconsistency.

By using this website, submitting an enquiry, or booking a session, you accept these Terms and Conditions. If you do not agree, please do not use this website, submit enquiries, or book sessions.

1. Company Information

Registered name: Cosmopilots Limited

Jurisdiction of incorporation: Hong Kong Special Administrative Region

Liability status: Limited liability company

This information satisfies Cosmopilots’ obligation under Hong Kong law to disclose its registered name and liability status on its website.

2. Use of This Website

This website is provided for informational and marketing purposes only.

Nothing on this website constitutes legal, tax, accounting, regulatory, or other professional advice.
Nothing on this website constitutes an offer, solicitation, or guarantee of specific results.
All services are subject to a separate written agreement (e.g. proposal, service agreement, or statement of work).
Cosmopilots may update, suspend, or discontinue any part of this website at any time without notice.

The website does not enable the conclusion of contracts online. Enquiries and booking requests submitted via the website are subject to confirmation by Cosmopilots and do not, by themselves, create a binding contract for services.

You agree not to misuse this website, including by attempting to interfere with its proper functioning, accessing it without authorisation, or using it for any unlawful purpose.

3. Scope of Services and Obligations

3.1 Description of Services

Cosmopilots provides professional consulting and advisory services in compliance with local regulations and industry standards. The specific scope, deliverables, timelines, and fees for each engagement are set out in written proposals, service agreements, or statements of work signed by both parties.

Requests for consultant sessions made via the booking platform are subject to availability and confirmation by Cosmopilots. Nothing on this website constitutes an offer or guarantee of specific outcomes. All services are subject to a separate written agreement unless expressly stated otherwise.

3.2 No Guaranteed Outcomes

Cosmopilots exercises professional skill and care but does not guarantee particular business, financial, regulatory, or operational outcomes. Any projections, estimates, case studies, or examples provided are indicative only and based on assumptions that may change.

3.3 Client Responsibilities

In connection with any engagement, the client agrees to:

Provide accurate, complete, and timely information necessary for the performance of the services;
Comply with all applicable legal and regulatory requirements in its jurisdiction;
Cooperate reasonably with Cosmopilots to enable proper delivery of the services;
Ensure that any decisions based on Cosmopilots’ services are made with appropriate internal review and professional judgment; and
Use the contact form and booking platform in good faith and only for legitimate enquiry and scheduling purposes.

4. Compliance with Hong Kong Regulations

4.1 Local Legislation

Cosmopilots’ activities comply with the laws in force in Hong Kong, including but not limited to the Companies Ordinance and the Personal Data (Privacy) Ordinance (PDPO). All services will be provided in accordance with applicable regulatory and compliance obligations in Hong Kong.

4.2 Licences and Authorisations

Where required by law or professional standards, Cosmopilots will maintain the necessary licences, registrations, or authorisations to operate in Hong Kong. Where services touch on regulated activities in other jurisdictions, Cosmopilots will not undertake such activities unless appropriately authorised or working with duly authorised partners.

5. Data Protection and International Transfers

5.1 Privacy and Data Processing

Cosmopilots processes personal data in compliance with Hong Kong’s PDPO and, where applicable, internationally recognised data protection principles.

Key points:

Personal data is collected for lawful purposes directly related to Cosmopilots’ business activities.
Data collected is adequate, relevant, and not excessive for those purposes.
Cosmopilots takes practicable steps to keep data accurate, secure, and retained only as long as necessary.

Further details on purposes of processing, data subjects’ rights, and security measures are set out in our Privacy Policy, which forms part of these terms by reference. By using this website or engaging our services, you acknowledge that you have read and understood our Privacy Policy.

5.2 Cross‑border Transfers

Where processing involves transfers of personal data outside Hong Kong (for example, to service providers or group companies), Cosmopilots will implement appropriate safeguards to ensure levels of protection consistent with applicable laws and relevant international standards, including, where relevant, mechanisms aligned with the GDPR for EU-related data.

6. International Standards and Global Compliance

6.1 Compliance Principles

Cosmopilots adheres to international compliance principles, including anti‑corruption standards, fair business practices, and due diligence requirements when operating in foreign markets or collaborating with global partners.

6.2 Application of Foreign Regulations

In relation to international clients or operations, Cosmopilots may comply with relevant foreign regulations (such as the GDPR for the personal data of individuals in the EU/EEA or the UK) by integrating these requirements into its internal processes and contractual arrangements.

7. Intellectual Property

All content on this website, including text, graphics, logos, and branding, is the property of Cosmopilots or its licensors and is protected by applicable intellectual property laws.

For client engagements:

Cosmopilots retains ownership of its methodologies, frameworks, templates, and pre‑existing materials.
Deliverables created specifically for a client may be assigned or licensed as set out in the relevant service agreement.

Unauthorised use, reproduction, or distribution of Cosmopilots’ intellectual property is prohibited.

8. Limitation of Liability and Warranties

Cosmopilots provides its services with the skill, care, and diligence expected of a professional services provider under comparable circumstances. However, Cosmopilots does not guarantee specific business, financial, or regulatory outcomes, as these depend on factors beyond its control. This includes, without limitation, any outcomes or benefits expected from consultant sessions booked or arranged via this website.

To the fullest extent permitted by Hong Kong law:

Cosmopilots’ total liability arising out of or in connection with these terms or any service is limited to the fees actually paid by the client for the specific engagement giving rise to the claim; and
Cosmopilots is not liable for any indirect, consequential, special, or punitive damages, including loss of profits, business, data, or goodwill.

Nothing in these Terms limits any liability that cannot legally be limited under Hong Kong law, including liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence.

9. Force Majeure
Cosmopilots will not be liable for delays or non‑performance caused by events beyond its reasonable control, including but not limited to natural disasters, pandemics, war, civil unrest, government actions, major network or infrastructure failures, or other force majeure events.

10. Dispute Resolution and Governing Law

10.1 Governing Law and Jurisdiction

These terms and any contractual relationship with Cosmopilots, including any dispute arising from your use of this website, submission of enquiries, or booking of sessions, are governed by the laws of the Hong Kong Special Administrative Region.

Unless otherwise agreed in writing, the parties submit to the exclusive jurisdiction of the courts of Hong Kong.

10.2 Dispute Resolution Procedure

Before initiating legal proceedings, the parties agree to seek an amicable resolution of any dispute arising out of or in connection with these terms through good‑faith negotiation. Where appropriate, the parties may also consider mediation or other alternative dispute resolution mechanisms.

11. Changes to Terms

Cosmopilots reserves the right to update or amend these Terms and Conditions to reflect changes in law, regulation, or its service model.

Updated terms will be posted on this website with an effective date.
Continued use of the website or engagement of Cosmopilots’ services after such changes constitutes acceptance of the updated terms.
For existing clients under written agreements, changes to these general terms do not override specific contractual terms unless expressly agreed in writing.

12. No Professional–Client Relationship by Mere Use

Merely accessing or using this website, downloading materials, or making general inquiries does not create a professional–client relationship between you and Cosmopilots. A professional–client relationship arises only when Cosmopilots expressly agrees in writing to provide services to you.

13. Contact and Legal Information

13.1 Registered Office

Cosmopilots Limited, Hong Kong SAR.

13.2 Communications

For inquiries, notices, or legal matters relating to these Terms and Conditions, the Privacy Policy, or data processing, please contact Cosmopilots via the contact details provided on the website’s Contact Us section.